How the contact us form works:
UserBase's integrated contact us form is not like any other. It plugs directly into your user database (from userbase) and extract important information to help you support your users.
If the user is logged in then the system will extract their username, email on record (which could be different from the one used in the contact form)
and provide a direct link to their record in the UserBase admin area.
Here us an example link for the "admini" user.
- If the user is NOT logged in then the system will extract their username, email and provide a link to their record IF it can match the email address to one in the system.
- If the user is NOT logged in then the system and the email address does not match any in the system then the contact form will forward the message to your chosen contact email address.
All in all the integrated "contact us" form provides a new level of user support and visitor intelligence.
Oh; and it also validates all inputs (like valid email addresses) before allowing the message to be sent.